I purchased a gateway laptop on jan. 31.2011. I also purchased a top qulity warrenty. To coer something that went poor on my laptop. I got my notebook into frys on aug 22. My support demand purchase was my notebook was working really slow. ;as well as my range secrets kept falling-off I'd click the secrets back on-but the secrets wouldnt remain on. Frys technology explained the issues I had been getting was my doings. Itold the technology to get a completely new notebook nearly 7 weeks previous shouldnt be having issues the technology stated i purchased a demonstration notebook. Isaid oh no i purchased a brand new notebook then easily purchased a demonstration subsequently thesefor all my notebook issues i requested for my money-back are frys issues the technology stated my warrenty isn't coverd with one of these issues frys said i Will have to spend 70.00 bucks before my new warrenty might protect any issues with my notebook. They'd not focus on my notebook. On sept. 4 2011. I got my notebook in to frys for requst support purchase speakers riht aspect no longer working computer dosent start into customers account. Unit is set for a recover kb. 143258. Frys held my notebook for aweek. I required a loaner which my warrenty saids this warrenty features a loaner frys deined me a loaner since i didnt possess a cridet card. After I acquired my notebook at frys. They'd it for just one week frys technology did nothing to my notebook wishes me to cover all my notebook issues. Iasked to get a re or my money-back the technology. Reaction was we cant do thatplacement notebook or perhaps a return. Since i bought a demonstration. Ifeel was obtained iwas to purchase a brand new notebook i settled nearly 200.00 bucks for my warrenty. I've only complications i dont possess the countless bucks frys really wants to repair all my notebook issues I ought to not of had these complications. Now I've no notebook it occurs and turns down icant utilize it at-all. I taken care of agood warrenty that's ineffective a PC notebook that don't remain on. And 620.00 bucks lost. Thanks deeann dibble po box 23035 ventura california 93002 my contact telephone is 805 248-8355 thanks greatly I really hope and hope you are able to provide a excellent otcome for this issue.
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