Dell inc. Is the worst computer/laptop company.
Their customer service is atrocious. I am a Dell Inc. Customer and have been years. I purchased a Dell Inspiron 1525 in 2008 that has been faulty since day 1.
Dell Inc. Have not fulfilled their obligations, under the warranty agreement and continue to refuse to rectify my issues with my Inspiron.
I have asked them to completely replace the laptop since it was deteriorating since before I bought it. But they have refused, claiming "a replacement is not an option".
If I had known that they use refurbished and deteriorating part to build the Inspiron, I would not have bothered. Who would?
Even after the laptop was sent to their depot, after telephone remote diagnostics and a replacement of the motherboard, after they claim to have "thoroughly checked and tested", my laptop is still having the same issues.
I've had so many issues with my laptop (Dell Inspiron 1525), as well as issues with Dell Inc. Customer services.
Some of the problems are that, my laptop constantly overheats (which emits a burnt wire type of smell) crashes, freezes and randomly shuts down even after it had been sent to their Depot for repair.
I believe that my laptop was assembled with defective and deteriorating parts but it was passed off as brand new when they sold it to me.
I believe that Dell Inc. Is a company that employs fraudulent means to make money.
They do whatever they can to save costs on parts or other inventory costs, when assembling a product, then they sell it for more than it is worth.
I am going to submit a complaint for over 2million dollars against Dell Inc this week at the District Court for selling me a defective product and then sending it back to me without fixing the issues. They also put me through a data breach issue recently when someone called in asking for information about my account and they disclosed it. It was a complete stranger.
If anyone else has had similar issues with their Inspiron product, customer service or data breach, please contact me at [email protected]
I need a notarized statement/written account about your experiences with defective Inspiron product, warranty services that have not been honored and bad customer service.
Your notarized affidavits will greatly help this case and it will pave the way for others to automatically file a claim for their defective Inspiron products.
Dell Inc. Has been scamming customers for several years now, as evidenced in numerous complaints and lawsuits, by falsely representing the true quality of the Dell Inspiron brand and deliberately selling warranty services that are no good and do not adequately cover inherent design defects of their Inspiron products.
Dell Inc. Is considered a fortune 500 but sadly they make most of their profits by selling products for more than they are actually worth.
A laptop is not supposed to crash, randomly shut down or overheat! Especially if it is less than 5 years old.
Motherboards are supposed to last for years. So if the laptop is experiencing the above mentioned issues, the motherboard is defective.
Let us stand up to his company and stop them from taking advantage of the "little people".
Dell Inc. Can not stand by their product because they are fully aware of the defective nature of their Inspiron but they still continue to sell them even after having received numerous complaints and lawsuits.
Notice that Dell Inc. Put in a mandatory Arbitration in their terms and condition. It's because they don't have faith in their products so they need to hide behind a 'binding arbitration clause'.
A company who can proudly stand by their product never needs to hide.
Do not purchase laptops or computers or warranty services from dell inc. From personal experience, their products or customer services for that matter are not worth the money.
Email me as soon as you can, so I can forward the form I prepared to you. I will submit all notarized statements to the judge.
I'm looking forward to hearing from you.
Wishing you a fantastic day!!!
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