Usacomplaints.com » Computers & Services » Complaint / Review: Magic Jack - What MJ does NOT tell you - Magic Jack. #612354

Complaint / Review
Magic Jack
What MJ does NOT tell you - Magic Jack

I used NetPhone back in the 90's and it was great, so I thought 10 years later, this would be even better. The sound quality is actually not as good. Then I went and bought a new phone to use with my new service... But it would not ring. I tried EVERYTHING working on it for hours, and after several attempts Tech Support from MJ (and it won't be an obvious button on the website) I was told by their operator that MJ "doesn't work well with new phones, or cordless, or multiple phones. It's a known problem, because the USB power supply on most PC's is insufficient to cause the phone to ring. If you have an ANTIQUE phone with a mechanical bell... FORGET IT, not even an option. If you want MJ to work, use a old style corded phone and it will ring. Then you can enjoy the pops, cracks, and intermittant tones (sounds as if the person on the other end pressed a key and held it) long echoes, and my favorite... It just drops one side of the conversation for about 10 seconds... And you hear the other person saying "hello??? Hello?" and you cannot be heard (and vice-versa) You get what you pay for... $20 a year for unlimited minutes... So you put up with this to save the money.


Offender: Magic Jack

Country: USA

Category: Computers & Services

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