Usacomplaints.com » Computers & Services » Complaint / Review: Hewlett-Packard - All of their people I have ever spoken with speaks very broken english, and it is very hard to make them understand / communicate with them. #595740

Complaint / Review
Hewlett-Packard
All of their people I have ever spoken with speaks very broken english, and it is very hard to make them understand / communicate with them

I bought a HP Pavilion Entertainment PC. Within a few months of getting, I'd to possess it fixed over 5 occasions inside the period of time of the manufacturer warranty. I subsequently bought a complete coveragre guarantee due to all of the issues I'd previously. I've needed to deliver it in 4 occasions for fix due to program issues from HP. I subsequently decreased it and needed to deliver it set for restoration. I've delivered it in on 3 different events. Every time after getting it back afterwards, It have yet to be fixed. To begin with before they'd permit you to deliver it set for repairs. They cause you to remain on the point together to troubleshoot the issue. This I actually do comprehend but, the issue with that's each time I've delivered it in I've for every time been about the point together for 3 hours at the same time. Quite rarely was it under 2 hours. The upon getting my notebook back I switched it on also it wouldn't boot-up. I named plus they couldn't have it as well up, and so I delivered it back in. First got it in about 2 more months and switched it on also it wouldn't start up traveler or some of my workplace resources. Waited in it to deliver me a container and got delivered it in obtain it in per weekapproximately. Switched it on, which period it'd boot-up but wouldn't open any applications. At this time I'm disappointed; do not have two to three hours to provide them about the telephone, which it has been happening because the 2nd of March. Thim without my laptop and moment I actually donot need to troubleshoot about the telephone them your day of receiveing assume a functional notebook. I'm about the telephone at this time For Just One hrs and thirty mintues waiting to keep in touch with a boss. They keeps coming back stating a boss is arriving; after stating that for that 3rd period he began cheating like he couldn't hear me. Then he stated because he cannot notice me he'd hold up and finish the phone call; browse the solution amount down and that I stated I understand you notice me and that I am not holding up. But, should you feel that the thing you need to complete palm up. He Rakesh, didn't hang-up and that I am still on-hold. I told him I'm not likely to hang-up and that I am likely to switched this in and the rest of the calls and length of the calls into the greater business burea, customer matters and every other location I will obtain the term on hewlettpackard supporting their guarantee as well as their support office. All their people people I've actually voiced with talks really broken language, which is very difficult to create them comprehend / talk to them.


Offender: Hewlett-Packard

Country: USA
Site:

Category: Computers & Services

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