Usacomplaints.com » Computers & Services » Complaint / Review: Hewlett-Packard / Pavilion Dv2799ea - My laptop is less than 18 months old, cost £1000 and I now have to pay out £300 to have it fixed. #584692

Complaint / Review
Hewlett-Packard / Pavilion Dv2799ea
My laptop is less than 18 months old, cost £1000 and I now have to pay out £300 to have it fixed

Our HP notebook has ceased operating consequently of an NVIDIA defective design processor. The HP Pavilion dv2799ea has become useless until I change the motherboard. I'm terrified to learn that plenty of additional versions using the same issue have now been given a totally free alternative motherboard but my design isn't on HPis listing of items they're ready to repair, consequently evidently I'm not entitled to the two year warranty and repair.

Our notebook is significantly less than 1 5 years old, price £1000 and that I will have to spend £300 to possess it set! It has got to become the toughest encounter I've have sustained from any item or organization in my own lifetime. Why horsepower may substitute additional versions using the same issue although not my edition? This really is evidently a recognized problem around the globe and NVIDIA have accepted they've installed versions with this specific defective processor therefore certainly it's HPs obligation to correct anybodyis notebook that's this problem?

I bought this costly gear from horsepower in great religion, trusting they might provide an item that might be trusted and of exceptional quality. Quality worth investing £1000 on... What I acquired? A low-end budget notebook edition that's defective simply outside the years guarantee and a costly repairs statement! I want I'd just purchased a cheap one. The setback wouldn't be so poor.

I advise anybody available who believes that spending lots of cash with horsepower may purchase you quality and toughness. Reconsider! Horsepower are clearly pleased due to their clients to become outofpocket and evidently aren't worried that clients wouldn't purchase from their website again. I really could now never suggest their items to anybody, their items aren't worth the cash and also the after-service is a whole lot worse

If anybody has any suggestions regarding how I really could understand this issue set without it charging me £300 I'd be thankful. I can't afford to obtain it fixed at this time therefore is likely to be without it until such period when I could possibly get the resources together.

After I bought this 'special version' used to do not understand at that time very how 'unique' it had been likely to become.

I'd even be involved to listen to from those who have exactly the same design and it has experienced exactly the same problem as myself.


Offender: Hewlett-Packard / Pavilion Dv2799ea

Country: USA
Site:

Category: Computers & Services

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