I'd exactly the same issue with Hp Slimline motherboards. I possess (3) HP Slimline pcis. Design S3020N had the motherboard changed by horsepower though it was beyond the main one year guarantee since the design S3020N was on the listing of defective motherboatds This pc would not boot-up. The design S3620F has got the same issue in November. Delivered it to horsepower for motherboard alternative last December although it was still underneath the twelve months guarantee. First got it back also it nevertheless would not start. Delivered it again plus they changed the motherboard again in December. First got it back also it kicked okay however the wireless antenna would not work since somebody at their restoration service reduce a cable. Set the cable myself. Then your start of Goal it'dnot boot-up again. Approached horsepower plus they explained they just possess a 90 fix guarantee on repairs and that I am beyond the 3 months. They'd repair it but I'd need to pay fo it. I described the this can be a re occurring issue which I delivered it to get a mothertboard alternative when it had been still underneath the twelve months guarantee. That did not appear to make a difference for them. They did provide to correct it for $99.00 insted of the typical $200. I still thought they should not cost me and so I had it increased from Case Administration towards the horsepower Corporate Compliance D/E Mark Hurd boss plus they delivered it to Government Customer Relationships. They named me and stated that easily settled the $99.00 they'd deliver me a $30.00 Horsepower giftcard. To invest on HPis online program. Nevertheless, they mightnot consider the $30 from the $99.00 restoration bill. It seems only a little better but I am still unsatisfied since I told them when I spend to possess it set by horsepower that I still are having issues. The thing is what goes on once they substitute the motherboard for that 3rd period also it fails again following the 90-day repair warranty. Could I've to pay for to possess it set again? Their solution was that I really could usually buy a post-warranty to get a year for $109.00. I thought which was absurd. Before spending to possess it set and spending money on a guarantee I Would be greater of to simply buy another computer. The brand new pc might curently have a-one year guarantee and updates and Windows - 7 mounted. I've bought HP products for several years. And also have believed they had a trusted merchandise plus they cared about client satisfaction. Nevertheless, because this last issue using their motherboards as well as their unfavorable reaction I'll not buy anymore HP products or suggest horsepower prodcuts to my loved ones or friends. Today I am jus awaiting the 3rd Slimline to crash (design S3421P, been fortunate to date. PS - I told them I actually donot unnderstand the 90 guarantee on motherboard alternatives. I stated easily buy a fresh Slimline the motherboard is warranteed for just one year. It's a brand new motherboard. But when you substitute my faulty motherboard having a new motherboard it is on warranteed for 3 months. Makes no sense to me. They explained this is the method it's and there's nothing more they are able to do about it. Do not purchase hp and tell your family and friendis not to purchase them both...
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