Usacomplaints.com » Computers & Services » Complaint / Review: Comcast customerCentral - Can t get a hold of any live customer srvice rep. #520732

Complaint / Review
Comcast customerCentral
Can't get a hold of any live customer srvice rep

I named Comcast 1-800 number supplied on the online customerCentral and exactly what a FRUSTRATION TO TRY AND speak with somebody. ANYBODY, please. I QUIT after one hour of attempting and waiting, waiting, and waiting for nothing

Well, first Comcast enables you to pay attention to their mil Ads first whenever you contact them. I thought I named "client service", not "advertisement service". Once you pay attention to the long-winded Comcast commercials, they need one to leap through all of the hoops and pay attention to MORE COMCAST ADS...

Okay, I adopted all concerns and orders-where's the *&^% LIVE customer support agent. Nicely at the conclusion of the Comcast Customer-Service car program over the telephone, one last issue to mess you over..."for the comfort (the client), we (Comcast) will-call you back... Do not fear you will not get attached once you have been waiting over one hour". Subsequently Comcast car program states "I am sorry that you don't need a call back (FYI: you've NO OPTION but to select a call back), Comcast will need to finish this phone. Did I simply notice the equipment simply laugh at me for awaiting no cause?

Exactly What The heck was that... My time was awaiting nothing. Comcast doesn't possess a LIVE customer support agent. Whoa, modern of customer support looking to get gone their clients! Great business design, do not supply customer support and we are able to save price.

I suppose there's NO "RESIDE" CUSTOMER SUPPORT CONSULTANT to keep in touch with within the telephone. No, it isn't a vacation. Yes, it is within business hours. MAY I ACQUIRE SOME AID with Comcastis online cost THAT DOESN'T FUNCTION (FYI-no like I've created a mil funds before)! Anybody house at Comcast corporate world? Customer support? To finish this summary: COMCAST = HURTS in customer support. Opt for various other organization. I am fed up with dead-beat corporate world mantra..."conserve the bushes"... Right.


Offender: Comcast customerCentral

Country: USA

Category: Computers & Services

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