23 August: Our fundamental criticism is the fact that on 15 September I had been not able to recover all my Outlook Express emails dropped after compacting. I tried with a couple info I came across on the web, but was not able to solve the problem. Consequently, I ultimately approached Microsoft Fix via phone which phone led to an association with Geeks by Moment. As the assistance broker (title unknown) I handled for more than 110 moments was pleasant and clearly attempting to resolve my issue, he was fundamentally not able to achieve this. From the beginning he explained he'd undergone this precise challenge before and much more than when he assured me he might solve the problem. After 110 units of attempting, many times turning to some previously defeated technique, he wasn't effective. I had been left without any retrieved emails, no anti virus defense (he'd me take it off to conquer feasible Norton "firewalls"), and soon afterwards I obtained a statement for $226.86 from Geeks by Moment for an attempt that got me nothing. Furthermore, three times later a buddy, utilizing Microsoft resources saved from the web, could recover all my missing emails. Clearly, I ought to have approached him within the first place. The underside line is I'm really disappointed using the general expertise and experience clearly that I ought to not need to pay for this extreme quantity for assistance that failed. Please support secure a reimbursement of my $226.86
Really,
Richard H. Enderly
940 Stockbridge Push
Virginia Beach, Virginia 23464
(h) (757) 467-5167
(H) [email protected]
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