Usacomplaints.com » Computers & Services » Complaint / Review: HP Laptop - BAD Model dv6000 series. #336391

Complaint / Review
HP Laptop
BAD Model dv6000 series

I bought two identical laptops from HP. Model dv6105US RG253U

They have BOTH been returned to HP *5 TIMES*!! They BOTH have

Had to same problems— 1. Bad key's 2. Overheating 3. DVD player to loud

4. Power supplies overheating 5. Video Flashing 6. Re-install Windows XP Pro

*MANY* times!!! They never once suggested that they would send us a

Different model.

I ALWAYS sent along a list of problems, and asked for a letter to be included

Telling us what was repaired/replaced. THAT NEVER HAPPEN!!!

Example—

The units were BOTH in Warranty. Mine was sent back to HP, and they

Wanted to charge me to replace the Display. NO WAY!

Now they are two years old, and no warranty left! I even paid for an

Extra year of warrant through Staples. And now that warranty is gone!

Now that I'm retired, I am now ROYALLY SCREWED! Since I have no

Chance in Hell of ever getting laptop's again; and... My wife's unit is

About to head to the dumpster!!!

# i hate you hp, you bastards! #

I'm also going to post this on my web site: http://techurls. Tripod.com/

As well as my Blog.

BTW— I was tired of talking to an indian woman, (they are the worst

To understand.) Then I talked to a man, indian, not quite as bad.

I finally was fed-up and finally contacted a manager to seem to help

To a point, but was my best choice! They, (HP), won't like it, but

To get to some help, (not all help) call this number, and these guys:

Kevin or James - 877-917-4380 x94 #1

I hope *LOTS* of people with laptops bug the HELL out of HP!!!

-nuff said!


Offender: HP Laptop

Country: USA   State: Tennessee
Site:

Category: Computers & Services

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