Usacomplaints.com » Computers & Services » Complaint / Review: Roxio 9 Suite - Install CDs damaged!. #273171

Complaint / Review
Roxio 9 Suite
Install CDs damaged!

I purchased Roxio 9 Collection. The merchandise wouldn't mount. Since I have do equipment / application assistance to get a dwelling I examined all possible conditions that could potentially cause the issue outside the CDs simply being broken. Nothing worked and so I place in a solution with Roxio assistance. They delivered me back a process which occasionally operates to set up aged (Pre 98) items but I attempted the coaching twice anyhow. I allow Roxio understand their process did not work. Eight weeks later I still did not obtain a response and so I chose to replicate all the documents on both CDs 1 by 1 to some drive. It is well-known within the equipment fix globe that there's the chance that one-out of 10 attempts at burning a document might be effective even if the Disc is broken. Three hours later I eventually got the ultimate document copied. The deploy in the ripped documents about the drive worked discover. As any equipment specialist understands what this means is the CDs are broken (possibly the CDFS field). I informed Roxio about that plus they stated easily might replicate something off the Disc that demonstrated the Disc was okay. Then they disconnected the talk. Our guidance to everybody to any extent further is do not purchase any item produced by Roxio / Sonic until your purchase is somehow secured.


Offender: Roxio 9 Suite

Country: USA   State: New York   City: Ridgewood

Category: Computers & Services

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