I purchased an Alienware computer. I paid $3400 for this and a long warrantee. The computer failed each time I attempted to perform a contemporary sport onto it. I began dealing with the assistance individuals to resolve this issue.
The assistance actually understands nothing about computers. After many times delivering components backwards and forwards I ultimately quit to them repairing it. Unfortunately it intended that I'd to simply consume the $3400 and purchase another computer. I had been sickened, but experienced this was my only option.
The insult to damage arrived 2 nights after I delivered my last component. To help warrantee trades, Alienware takes a creditcardnumber before they'll deliver a component. The final component I delivered subsequently, I named to verify they had obtained the component (anything I usually do when delivery products). They established they did. 2 Times later, they charged my card for that component.
I called them plus they again established they'd obtained the component, and they owed me the cash. Nearly 4 weeks later they nevertheless haven't delivered the cash in my experience. I contact just about every day today and maintain receiving informed that they can have a solution regarding how they intend on receiving me this profit 24 hours. It has been happening since March 1.
I've been maintaining records today each time I contact them, in case that I might record case against them. I've likewise discovered that Alienware makes this path very hard for the reason that they WOn't hand out any contact info regarding the correct spot to deliver appropriate papers.
I strongly encourage anybody considering purchasing a pc: DON'T BUY FROM ALIENWARE YOU'LL REGRET IT!!!
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