Purchased a Sony Viao Laptop Type #PCG-4K1L (VGN TXN25N) for $2,555.59 at Bestbuy. After a few months of occasional-use during the night to check on email confirmed straight red and orange outlines about the screen along with a bright talent on top left of the the display. Since I have couldn't return the notebook to Bestbuy due to the 14-day return policy, had talked using the Sony Tech Support Team, who after explaining my issue guaranteed me that it'll be set and protected underneath the conditions of the main one year guarantee under Sony. Delivered it to Sony fix who'd educated me that there's bodily harm within the laptop although used to do not fall or by any means damage the laptop. I'm being charged with $727.99 to displace the display since when I was educated from the Sony Fix Middle that I ruined my pc. I insisted that used to do not by any means FALL, or damage my pc. I contended that I've many computers in the home along with a Dell Inspiron 8100 or more to today, I've not had it maintained. Why that using the new notebook that we just use periodically, after a few months I'm currently having this issue which Sony couldn't actually recognize the guarantee. Besides, easily slipped my pc, there could be scars or scores possibly about the display or even the top. Today I'm therefore dis-satisfied at their item that I'd prefer to simply return it but when you request Sony Assistance on which number to get hold of, they'd not supply you the right quantity. Have requested for that telephone number towards the Government Review Panel at Sony in Fort Myers, Fla however the Sony Assistance might raise the phone call to get a basic issue.
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