I'm wearing heading issues with the computer organization ALIENWARE i bought a $3000 notebook from their website in may of '05 and also the issues began the moment my notebook came issue 1 - my misfortune 3 disk came broken i named them-they changed it free because they must - fixed-subsequently whilst the months pass i observed my notebook was just starting to overheat and so I named them-they believed to clear the followers and so I did set about 50% of heat problem i thought heh alienware greatest pcs in the market laptops should get warm with all that energy inside-so a couple of months passed and that I began to discover my palm receiving really comfortable while enjoying on my supreme gambling device then gradually a marking on my notebook housing began to display thru and my entire notebook housing about the left-side above where my video card is was stained in the warmth. The port privately of the pc launches on oxygen out that rivals the heat in my vehicle.
And so I contact them back oh well deliver us some images, and so I did with no responce
I began utilizing an exterior lover to clear the atmosphere around my pc wishing that bad flow have been the issue however it got worse the computers efficiency started to reduce. I'd since transferred and that I named alienware again concerning the problem they suggested i obtain a 250 meg software from an internet site named 3d Mark 2005 a standard test for movie cards we went the ensure that you affirmed my video card was managing a 15 FPS subsequently about the additional assessments it'd fall to as little as 0-1 FPS the consultant assured me these were in guidelines of my movie cards operating (in my own mind i considered how may be the worlds best gambling deviceis perameters 0 FPS?)
He explained he'd send a thermal solution To use towards the movie card to ensure it'd create contact that is strong towards the heatsink.
Properly a round per week passed and affirmed a pot having a gold fluid designated thermal appeared. I named you know and alienware what I'd to open my notebook up and utilize the serum my-self??? I understand a little about computers but i didnt invest $3000 over to become performing repairs on my pc myself. We reluctantly but wanting to resolve my video card issues I did so it and kicked the pc up and started to operate the ensure that you you know what 0 fps again and so I inform the repetition he was like 0 fps that seems like your video card is deffective we shall deliver you a brand new one. I requested 0 fps seems faulty your last repetition stated that was within guidelines of my video card "nicely he was incorrect you will need an understood one" we wills deliver you one I would like to get authorization in the supervisor first moments pass okay got acceptance it ought to be thereby wednesday 6/27/06 VIA fed-ex today as im am writing this my video card has only appeared VIA FEDEX nowadays 7/11/06???
Effectively within the mean-time he explained your PC is okay to operate about 3 nights later it began to get much more warm than before and today its is switching itself off IE overheating 24 hours later 6/28approximately my notebook check is dim evidently my LCD control that triggers the rear lite to show on has burned-out (im accepting its since my pc was overheating in the fantastic movie card that were working within guidelines) therefore nowadays 7/11/06 my video card and LCD control have appeared i contact Alienware to schedual a consultation like They'd directed me to do this the components could be changed plus they informed me to not contact them-they will-call me and also the technology must have previously approached me??? I ask him what otherwise I will do the repsonded that is consultant with " You protest even more and could call-back???" I had been taken back by his responce and stated okay I'll do this and hung-up the telephone today I'm sitting here contemplating if Alienware is really the producer of the worlds best gambling device or if they're simply great at advertising but in either case by at this time I've a $3000 paper wieght in my own space and that I am thinking if I'll actually view it again i dont understand how much you are able to support but when any factor perhaps you men may drop only a little light-as from what I will do I've been trolling boards and studying additional grievances such as this some bad individuals are out $5k and much more on these methods this isn't correct = (
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