What others tell you about the lack of service in areas is absolutely true. I also could not get T-Mobile to give me a refund or let me out of the contract and I was only about a week outside of the refund window. If this company was really on the up and up, they would be very UPFRONT about telling ...
My husband and I had been with T-mobile for more than 7 years. 5 of those years we weren't under contract. Well my wife lost her phone and needed a replacement. After 7 years of faithful service, we were hoping to get a deal on a new phone. However, they didn't care and In order to get a new phone, ...
During the year of 2006 i put a phone in my daughters and her boyfriends name they did great until august when the boyfriend went to mexico. At this time my daughter called to get the international calling plan put on the lines. So when she did they told her that the call would be. 49 a min and ...
I had switched two lines into a flexpay account with tmobile. With the flexpay, instead of having to pay a deposit, you have to prepay your monthly service upfront. I paid 150.00 for a month of service for a family plan. I realized that I wasn't able to have some features so I switched to a ...
I contacted T-Mobile explaining the poor reception I have been receiving with many dropped calls and inability to access internet and email functions due to poor connectivity in my home, where I have moved recently. The customer "no-service" rep sympathized with my situation acknowledging ...
I had an account with Tmobile for 3.5 years with no problems. When I moved from CA to GA their service coverage was horrible and dropped my calls continuously. I tried to cancel my contract due to their inability to provide the service they were charging me for. No go. According to them I was in a ...