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T-Mobile
Yahoo Messenger was not explained it'd be charged as text, thus it wasn't "unlimited internet and email", charged $300 in overages, Jason from Executive Customer Relations under CEO R. Dotson was rude, manipulative. Albuquerque New Mexico

Summary: T-Mobile reps did not tell me Yahoo Messenger was charged as a text message. They told me I had unlimited email, internet browsing. On my home computer, you have to log onto the internet to get onto Yahoo Messenger. So I thought logging through the icon was also unlimited internet. They ...

T-Mobile
I was hoodwinked! Trenton New Jersey

My son has a sidekick and his backlight went out. I called the customer service line and informed them of what was going on with his phone. They guided me through several steps to check for water damage and none was found. I was then instructed to send phone in to company and a new one would be ...