I signed up for the T-Mobile Family Plan with three lines. One for my mother, one for my son and one for myself. This account was supposed to include FREE roaming and NO charge between TMobile phones listed on my family plan. TMobile failed to inform me that if I call my son, who is on our plan, or ...
I received a statement from T-Mobile showing an excess of 600 text messages from an unknown source at all hours. I called their billing department, only to be told those were messages from AOL. Not once did any message from AOL reach my daughter's phone, and the supervisor at T-mobile stated that ...
My husband and I have a shared plan (800 whenever minutes, unlimited mobile to mobile, 5 test messages each). We are constantly getting bills that are over $100 when are plan is supposed to be $69.99 a month. They tell us we've exceeded our minutes and yet on the bill there is a "0" next ...
My story may be slightly different than oithers, or may be the same. A little background: I activated a Merlin (PCMCIA device) a year ago, and had very good success with it. Nearly flawless operation. When the store that I bought that at had a good deal on a PocketPC device, the owner contacted me ...
I bought my cell phone about 6 months ago and i have been loosing service. I have pre paid and i had called the information line for t mobile and they said they could trade my phone in for a new one. So i went to the store and told them what he said. The employee sayed it is not allowed to trade in ...
I write this report in the hopes that I can get some help here, or see what other options I have. For four months, I have been a customer of TMobile and let me tell you their service sucks! When I signed up with them, they said my credit wasn't good enough, even though I have a car loan and a job ...