Yesterday I received my T-mobile To-Go phone that I had ordered on Sunday, March 25th. Pretty speedy delivery. Later in the evening, I decided to put my phone together. I opened up the back of the phone and found out that I had no battery included! I called customer service, was put on hold for ...
My name is Carlos and I'm a very frustrated customer of T mobile. I been boucing from person to person because nobody seem to care about us (Only when it comes to make the payments or else!) TMobile employees are used to treat people like they are the scum of the earth. Please dont be like one of ...
To Whom It May Concern, About two months late may early June I decided to switch over to T mobile (Huge mistake), because I heard that they had great customer service and great plans. I went to sign up at valencia Mall in California and bought 2 phones a Razor and a T 809 from a MR Eddie M. With ...
I purchased three T-Mobile To Go Phones about 6 months ago and have enjoyed their service until a * Free Message* was broadcast to all 3 of my phones stating that effective 8/15 all incoming text messages would no longer be free, now they eill be charged at a rate of $. 05. This is not as ...
In the beginning of May this year I called T-Mobile for a billing issue and I was offered a new phone to upgrade my expiring contact for 1 year. They sold me a Razor phone with a price of $249 which would carry a discount of $209 costing me $40 for the phone. When I received the phone, I did not ...
My son's prepaid telephone was cut off due to TMOBILES problem in resolving an issue related to his telephone number. We paid for a prepaid telephone September 19. We continuously purchased the minutes on that phone online (10/14,10/16,12/1 totaling $100.00 WHICH HAVE NOT EXPIRED) in addition to ...