Anyone who is considering Vonage, please think twice! Here is my complaint. I wished I came across this site before I got myself involved with Vonage. I received their package last Friday and looked forward to saving money. I installed the equipment step by step with no trouble. I noticed that the ...
This company will try everything in its power to keep you under contract. You are suppose to have a 30 day trial period before you are charged an early termination fee of 40.00. The Vonage representative made up everything in the book to keep my 160.00 because I have 4 lines with them. You have to ...
Maybe someday someone will come up with inexpensive and reliable internet phone service. At the present time Vonage IS NOT that company. After being unable to connect to the internet with their modem, I immediately returned it via the US Postal Service for the promised refund.in the meantime, they ...
I signed up for Vonage broadband phone service almost two years ago. They charged a $75 setup fee. They sent the router, I hooked it up. It worked about one day. I tried to contact Tech Support. I had to go through an elaborate voice tree which ended in either getting a busy signal or my call ...
I signed up for Vonage VOIP phone service by calling a representative. The Rep assigned me what he called a temporary number which was not a local number for me, and assured me that Vonage was "very aggressive" in aquiring numbers for transfer, and that if my number could not be ...
In a nutshell, after 3 months they were going to charge me over $100 to cancel my service. They spent 3 months trying to convince me that my local phone # would transfer. The only number I could get from Vonage was long distance making it impossible for me cancel my regular phone service. So I have ...