When I signed up, Vonage rep said I get one month free. Not even! A month after, I was charged $52.99! If I cancel my vonage account, they want to charge me another $49.99. I called and called, was on hold for about 2 hours. FInally, some guy with a foreign accent answered the phone and was not ...
We had Vonage service for a few months. Every time we would have a storm and lose power, we also lost Vonage. You then have to call them on your cell phone and stay on the phone with extremely rude customer service people for at least an hour while they have you changing your ip address, change the ...
If any company rips you off you should get your money back. Also, file a complaint with the Federal Trade Commission; they will move against a company once they receive a certain number of complaints. I type up a detailed complaint, get the complaint forms from all of the above off the internet and ...
I signed up for vonage broadband internet phone service. The customer service Rep. Waived the set-up fee and I agreed to pay a $14.99 shipping fee for the phone adapter. The adapter arrived 4 days later. I installed the adapter and was able to place local and long distance calls right away. ...
First of all... I contacted Vonage and asked to cancelled the account and the only way im aware because it's 30 days trial and does get full refund... Now... When i called them and cancelled the account and after that they took $41.00 off my checking account and was overdrafted NSF and ...
Vonage is HORRIBLE. I bought into their residential service a little over a year ago. This was when they were first coming into the market, and the customer service was pretty good. Now, it sucks. Their customer service reps lie. You have to wait no less then 45 minutes (even though their answering ...