I opened a new VM account in June of '08. I'd been an existing customer for over a year. I paid the initial payment to activate the phone on June 12th. The phone is a pre-paid monthly and was activated after an hour using my bank card. On July 12th I paid an additional $71.50 for July's service. On ...
I have a cell phone from 'Virgin mobile USA' and I choose the '18�¢ TALK' as TALK PLAN.in this plan there is no charge for incoming calls. After one month later I recognize that they are charging me for every thing even for incoming calls. Now, I am afraid to open the light on my cell phone, ...
I am using there new Sugar Mama Program and I am trying to collect minutes everyday. I got surprise that they are deducting me 1 minutes on my "Minutes Used" everyday even if I have not touch my cellphone. I disabled all the subscriptions in Virgin Mobile to prevent extra charge on my ...
They activated my monthly plan for august via my debit card without my consent. ...
Ok so Virgin Mobile took about $100.00 out of my account without my consent, when I noticed it I called the customer service and the lady told me that they didnt recieve a payment from me in June. That was over a month ago, but yet they still gave me my minutes. This is a pre paid phone people. If ...
The people at virgin mobile are illiterate they do not answer your questions or ever fix the situation. It all started because I had the $39.99 a month plan that i was suppost to be able to top up to pay for, well they started charging my credit card for the monthly payment so I called them and ...