Ok so Virgin Mobile took about $100.00 out of my account without my consent, when I noticed it I called the customer service and the lady told me that they didnt recieve a payment from me in June. That was over a month ago, but yet they still gave me my minutes. This is a pre paid phone people. If ...
The people at virgin mobile are illiterate they do not answer your questions or ever fix the situation. It all started because I had the $39.99 a month plan that i was suppost to be able to top up to pay for, well they started charging my credit card for the monthly payment so I called them and ...
I'm quite a long time client of Virgin Mobile. We'd five telephones and balances together. They've dropped my company today, and that Iam likely to a rival. Virgin Mobile is complicit in a fraud to grab cash from their clients, plus a business named "Mobile Messenger". What's been ...
After taking money from my prepaid card Virgin Mobile also charged my bank. They have refused to issue a refund for the double charge, My bank did a fraud investigation and got my money back right away and now Virgin mobile has suspended my survive. Remember they double charge me and now I can't ...
My mother recently ordered a ringtone she never received. I called Virgin on her behalf, and a person who didn't speak English well told her that he couldn't help her for four hours. Four hours later, they credited the account. Six hours after that, she was again charged for a ringtone she's not ...
Virgin Mobile's online cell phone ordering system automatically changed my delivery address. I never received the phone, but was charged $105. After repeated complaints, they finally agreed to send a second phone, but it never arrived. I disputed the charge with the credit card company and got a ...