I called on Sept. 25 and spoken to a male he never gave his name who asked for my identification then hung up on me after a min I called back and spoke to Shirley who was rude and wouldn't let me explain my concerns. Then I was transferred to a manager name Renee he was a male who told me I was a ...
This company is complete garbage. All they do is have you reset your phone a million times and it still doesn't work. There staff is incompetent. Make me seem like a lier just because the phone wasn't giving me an error message they said it was working when in reality it wasn't. They said they ...
I opened a new VM account in June of '08. I'd been an existing customer for over a year. I paid the initial payment to activate the phone on June 12th. The phone is a pre-paid monthly and was activated after an hour using my bank card. On July 12th I paid an additional $71.50 for July's service. On ...
I have a cell phone from 'Virgin mobile USA' and I choose the '18�¢ TALK' as TALK PLAN.in this plan there is no charge for incoming calls. After one month later I recognize that they are charging me for every thing even for incoming calls. Now, I am afraid to open the light on my cell phone, ...
I am using there new Sugar Mama Program and I am trying to collect minutes everyday. I got surprise that they are deducting me 1 minutes on my "Minutes Used" everyday even if I have not touch my cellphone. I disabled all the subscriptions in Virgin Mobile to prevent extra charge on my ...
They activated my monthly plan for august via my debit card without my consent. ...