On Sept. 28 I tried to Top-Up my phone using paypal twice. But both times I got a failure error and never got my phone credit. I was charged two times $10.68 by Virgin Mobile's paypal account. Virgin Mobile claims it is paypals duty to release the holding of the money and return it to me. Paypal ...
I paid $100 for the phone. After one month, the phone stopped working. I sent it in for a replacement and the replacement phone stopped working right after we put $20 of minutes on it. They won't give me a new phone and they won't return my $20!!! ...
I have a daughter who likes to talk on her cell phone.in order to control the costs, I signed up for a plan with Virgin Mobile. They offered several options. One called for automatically putting money into your account when it got low. Another supposedly let you automatically feed the meter just ...
Warning! Never give your credit card and/or debit card number to Virgin Mobile. That gives them the immediate right to start taking money from your account whether you get their service or not. Unfortunately, I learned this lesson the hard way. Virgin Mobile has taken money from my account for two ...
My phone was stolen last week. I called customer service to report it, and they said they could send me a replacement phone for $34.00. So I ordered the phone. I was told the phone was going to be ship overnight. This was Wedensday. I did not received the phone untill Monday. When I called to ...