They have the audacity to put down that I have a past due account with them. Not only have I NEVER had an account, they REFUSED to send me a copy of a SIGNED contract. (This is apparently for cellular service?) I have a TracFone, and I have only ever had prepaids. The one I had before TracFone was ...
Do not use Verizon - they are thieves. My flip phone broke when I dropped it - they refused to replace it, or substitute a refurbished phone. Then they refused to stop my plan without the $175 "early termination" ripoff. Then they billed my plan for 3 to 4 extra months, then they sent ...
Having fulfilled the terms of my contract with Verizon Wireless I called and had them deactivate my account. I kept checking about a week after, by turning on the phone to see if it was active. I had to call them again three more times within a three to four month time frame and they finally ...
I had a dedicated (computer) phone line for several years. I always paid my bill on time. After subscribing to a satellite ISP I had the dedicated line disconnected. I got a final bill which I paid—on time. Two years later I received a $61.26 check from Verizon. The check (letter) contained no ...
Open letter to Verizon. On January 3rd I placed an order to move my service. I selected a package deal that included Freedom essentials Direct TV and DSL service. The person I spoke to assured me that there would be no lapse in my DSL service. Then I found out there would be a DSL lapse in service. ...
I moved 1 1/2 miles from my previous address, Verizon would not let me keep the same number. So I asked for the same service with a new number. Simple enough? No way, could they handle that. I have received notices in the mail to call them at least 4 different times in the last week and a half, ...