My husband and I were trying to switch our dial-up internet to DSL. At the time we had MCI who didn't provide DSL, but to get it from Verizon DSL we had to switch our phone service as well. The Verizon representative that I first spoke with was very upfront about the Local Area and which calls ...
Verizon has failed me now on every conceivable level. I am a corporate user, and use the phone for travel. I have had so many problems with billing and systems... And have spent so much time with customer service that I should be a paid employee. The customer agents are unable to solve even the ...
I purchased a pre-paid Motorola phone from Verizon. Worked fine until I had to replace the battery. Not totally unexpected, however the battery cost about half the original price of the phone. Within a month "low battery", " cannot charge" appeared on the screen. Verizon ...
I had my own home phone line through Verizon, that to me was a complete disaster! I got the number and it was no longer in use and I kept on getting people calling me asking for a "John"! They called at all hours of the night. I was also getting charges that I did not even add to the line ...
Do you wonder why your Verizon bill is so high? Let me give you some insight. I am a retired employee after 28 years of service. I worked very hard as a first line supervisor and retired at a very young age. I was invited to many company functions that included extravagant dinners and overnight ...
The letters I have read on this web site sound exactly like my history with Verizon. I have had numerous unauthorized charges on my Verizon bill also. I have been belittled by their staff for my payment history also. I have been told that although Verizon can put charges on my bill from other ...