First of all, Verizon dsl Tech support is Useless. They are rude, and treat their customers like we are stupid. I was recently overcharged by Verizon DSL, which caused my bank account to overdraft. When I called them and spoke to management, she went over the calls where I was told I would receive ...
Ok... So I changed my "Freedom" Package to a "Regional Calling Plan" having been told by a Verizon representative that this would cover all in-state calls in Maryland. Boy was I wrong. It turns out that "Regional" calling plans cover by portion of the state, unlike ...
My cell phone was stolen and I was told I was responsible for charges made which amounted to close to $600.00. I refuse to pay the charges and of course this information was sent to the credit bureaus thus causing an extremely detrimental credit rating. Beware of small print in any contract you ...
I was charged 39.90 for VoiceXpress Voicemail Monthly Fee that I never asked to receive. I never gave consent for Verizon to put a miscellaneous fraud voice mail company on my bill. Upon visiting the Better Business Bureau website I found other customers in question of their phone bills had ...
I am sending in my own complaint regarding Verizon Wireless and their sales and customer service screw ups. Let me tell you my story and hopefully someone can give me an idea of what to do. On November 10 I went into the Sioux Falls Verizon store along 41st street and decided to obtain cellular ...
I recently requested an extra phone line for my internet service from verizon phone company. I called and told them I wanted it for my internet only and I gave them my internet number for dialup. I plainly told the representative that I wanted something that wouldn't be too expensive and he said he ...