I recently moved called verizon to transfer my service. Got the service on my new apartment.internet wasn't working, called verizon, took off work and they went to the old apartment. Had to call back to make another appointment for repair. Guess what, they never transfer my service.instead, I had 2 ...
After a five week ordeal w/techs to try and fix my USB broadband card, I contacted customer service to adjust my bill! Keep in mind that in one day I had 238 min. On one set of calls that dropped 3 times. Now remember you only get credit for ONE min. On dropped calls. This is a direct line to ...
The customer service representative I spoke with to establish new home service was off-the-wall and made some strange comments/jokes that concerned me. I called back customer service to discuss, was kindly re-directed to a supervisor, who, to my great pleasure, turned out to be an adult-child in a ...
I wish to dispute the claim of Verizon North, Inc which has been present on my credit report since August 1. Upon setting up service with Verizon North, a phone-service provider, I found that I was not receiving service in my apartment. The issue was communicated to Verizon North by myself. I ended ...
I've switched from DSL to FIOS service with a commitment from Verizon that they'll convert the old service into the new one and accordingly verizon activated my FIOS triple play on Jan 4. Though I received a payment request for the DSL in the 2nd week of Jan 08 but since the installation happened ...
Had FIOS for nearly annually today, needed to contact atleast 4 occasions during this period for payment mistakes. First they did not provide me the marketed promotional gift card. They wound up providing me a credit for that quantity of the giftcard. They got my payment screwed-up and charged me a ...