I was a Verizon (VZ) customer from 1996 through 2011 (15 years!), and I paid every VZ bill in full immediately. Although there's never much to like about the phone company, when things went wrong VZ usually made things right one way or another. About a year or two ago, I noticed a significant ...
On January 14, I called Verizon to have the speed of my internet increase. Clara told me that they couldn't do it. However, she then stated I got it. After hanging up I was checking my email and notice something from Verizon asking for my approval of a digital telephone line that I didn't ask for. ...
I signed on the web for a triple play that was supposed to be $85. They also promised a (pay per view) for an extra $10 a month which they charged me $40 dollars and when I protested they disconnected pay per view and refused to honor their commitment. The base bill was and still $90 instead of ...
I was contacted last month by a sales representative for Verizon soliciting my business phone service. I told her I am interested in the package she presented to me but could not make a decision now due to the fact I wanted to check with my current provider, Surftone, to see if I was in a contract ...
If you (or a loved one) are considering investing in Verizon or are invested in Verizon, please consider the growing legions of customers experiencing abominable service from this company. I am not a financial advisor. But I am pretty astute at recognizing trends that are unsustainable. At present, ...
After numerous attempts and hours on the telephone with Verizon Fios technical support addressing concerns over the fact that STARZ ONDEMAND HD is not streaming any movies under the HD category in HD. This rep informed me that this is what Starz is providing and that Verizon can not fix nor contact ...