On 3/5 my husband and I (from here on I'll say me for practicality) signed up for Directv with bundalling with Verison Fios. At this point money isn't important. Directv stated they contracted with Verison Fios in this area for Phone and internet as they only did cable. I was to call Verison to set ...
1. You would think when you assign a new phone number to a new customer and address it would be a really smart idea to remove that phone # from the account record of the prior owner — specifically the deadbeat who didn't pay their bill. That way your new customer — you know, the one you're trying ...
When I "signed up" I was very specific as to what plan I wanted. When I logged in to "my account" it was not the plan I ordered. I called and was told that the prior rep was a thief and had been warned about this, however the rep would "fix everything' Next time I looged in ...
My husband James hasn't had a full time job since November and we had started to get behind in our bills. Since we didn't need Verizon as as much as the mortgage, electric, or water bill we didn't pay for Janyuary because we didn't have the money do pay it. So on January 23 our services were ...
I had ordered Verizon's Double Play package on the internet and this gave me DSL and local phone service for $44.99 a month for 12 months and the router and shipping was free as they claimed. They said they could possibly do up to 7Megabit/second with this package and they'd need to provision the ...
Three years ago, i changed my home service from phone and internet to internet only. Before i changed it i had service since Verizon began. I was always billed properly and to my correct name. After i changed it, i began receiving three bills under three accounts and two different names. I called ...