I have had problems with Verizon from the moment I walked in to their retail store, the lies, and stealing started with the contract and have continued since then. Repeatedly I have requested that they either contact me in writing, via email, which they have refused to do. Apparently they are ...
Previously, I filed a BBB complaint and a complaint on the outrageous behaviour and tactics this company was using. There response to the BBB was to lie and say they were resolving the issue, if you are a PAID sponsor of the BBB that is apparently acceptable with them. I then received a phone call ...
I moved in December. When I contacted Verizon to get pricing for service at the new house, I was told that, if I bundled TV and internet, I would receive a $300 Visa prepaid debit card 60 days after my account was transferred. I shopped other providers who had better prices but, with the $300 Visa ...
On 3/5 my husband and I (from here on I'll say me for practicality) signed up for Directv with bundalling with Verison Fios. At this point money isn't important. Directv stated they contracted with Verison Fios in this area for Phone and internet as they only did cable. I was to call Verison to set ...
1. You would think when you assign a new phone number to a new customer and address it would be a really smart idea to remove that phone # from the account record of the prior owner — specifically the deadbeat who didn't pay their bill. That way your new customer — you know, the one you're trying ...
When I "signed up" I was very specific as to what plan I wanted. When I logged in to "my account" it was not the plan I ordered. I called and was told that the prior rep was a thief and had been warned about this, however the rep would "fix everything' Next time I looged in ...