In summer 2010 me and my wife moved to Callicoon N. Y in a pretty rural setting on a COUNTY ROAD. We are forced to use Verizon as our phone provider as there is no cable or we would have kept our $99 everything plan through cable. So we have a semi local calling plan (land line) which cost after ...
Verizon knows it has a monopoly in many areas they cover from wireless to internet and are very happy to capitalize on it. I live in an area that does not have any other provider and they take advantage of that situation whether it is cell phone coverage, internet or cable (luckily I have satellite ...
I called to accept Verizon's $74.95 a month deal on internet and cable. The salesperson talked me into adding phone for an additional $5 a month. When I received my bill the actual amount for service was $99. After hours on the phone with Verizon (mostly on hold) the issue was unresolved. The first ...
I will never recommend Verizon High-Speed DSL Internet to anyone. I have had this service for a year, and every day, sometimes 6-8 times within a 5-minute period, the Internet connection drops. Doesn't matter what the weather is like, either, so can't blame it on that. If someone answers the phone, ...
Several weeks ago I called trying to decrease my monthly bill - they had two separate long distance plans on my bill. I was told that since I had phone and internet, they could offer even bigger discount by bundling. Instead, received emails saying I had upgraded to high speed service, and they ...
Both companies owed me money. Verizon owed me $500 for a broken phone and att owed me $99 for an unpaid rebate. Both support teams love to use the phrase "it should show up on your next bill" and they close the ticket. Eventually got my money. Here's the result: ATT: 3 account support ...