Have a plan with them and decided to change my calling plan from 1400 to 2000 min and did it online to avoid overage charges, so i figured i better call to make sure the changes went through and the lady said yes it will be fine you shouldn't see any over charges i see where you changed it. And ...
I received my bill and noted that the alleged contract I have with Verizon is apparently meaningless. The bill that was $170.12 last month is now $176.06 this month. The reason, as explained by the customer service representative on the phone, is that the Internet charges had increased 13.5% from ...
I had Direct TV Verizon bundle when I first moved into my old apartment in 2010. I moved at the end of & had Direct Verizon set up moving days & new set up days. When Verizon finished the install on Jan 17th, the guy said to call the company in a few days & get it rebundled with my ...
I got my new Verizon FIOS connection in October. I did the whole process over the phone with a Verizon Retail Store (Located in Jersey City at Verizon Retail Store 30 Montgomery St Jersey City, NJ 07302 #201-433-2044). The sales rep quoted me a total monthly bill of $ 105.98 (Tax and other ...
The new Verizon software v1.9 for standard SetTopBoxes is HORRIBLE! It is EXTREMELY SLOW and doesn't come close to the ease of use that v1.8 did. I have my controller set show "favorites" when I press the Guide button. Under v1.8, the guide would display with the channel I was watching ...
On January 14, I called Verizon to have the speed of my internet increase. Clara told me that they couldn't do it. However, she then stated I got it. After hanging up I was checking my email and notice something from Verizon asking for my approval of a digital telephone line that I didn't ask for. ...