Letter sent to T-Mobile Please reference my sons account number, phone number xxx-xxx-xxxx. You will see that in July of this year we notified you that we had an error on our account. This was again discussed on several subsequent phone calls. You should see that our 14-year-old son's phone was ...
I write this report in the hopes that I can get some help here, or see what other options I have. For four months, I have been a customer of TMobile and let me tell you their service sucks! When I signed up with them, they said my credit wasn't good enough, even though I have a car loan and a job ...
I have had a wide variety of problems with T Mobile. A brief summary of them are as follows: They charged me the activation fee that they promised they wouldn't, constant monthly billing errors, they lost my rebate paperwork twice, I've been hung up on and actually told by a Customer Care ...
After having terrible service from T-Mobile for almost 3 years, we decided to switch carriers. Since our service contract was up, I was amazed that they billed me for a $200 disconnect fee. When I spoke to them about this, they said they would take care of it. Next thing I know they sent me to ...
This is not a question but a feedback. Dang I never thought that T mobile was this bad, for you dont ever have a feedback e-mail. I would like to take this time to let you know how poor your customer service is, and how low quality your cell phones are. I use to be a customer but not anymore, for ...
In February I purchased two Samsung S105 phones. They were running a campaign that there was a $50 rebate per phone. I sent in all documentation: bar code from boxes, copy of service agreement and rebate form. T-Mobile claims they have no record of the rebate request. They did the same thing to my ...