My husband and I have a shared plan (800 whenever minutes, unlimited mobile to mobile, 5 test messages each). We are constantly getting bills that are over $100 when are plan is supposed to be $69.99 a month. They tell us we've exceeded our minutes and yet on the bill there is a "0" next ...
T-Mobile apparently has a policy for never allowing anyone out of a contract without paying the $200 cancellation fee. I had purchased 2 phones which worked satisfactorily. We built a house (5 miles away) and discovered after moving in that the phones would not work from the house. We did not have ...
TMobile offered consumers to try their service for free for 2 weeks. I accepted their offer and found their service to have fuzzy connections and many dropped calls, even in the metro area in which they claimed was a "good" area. I used 3 different phones, opening and closing an account ...
My story may be slightly different than others, or may be the same. A little background: I activated a Merlin (PCMCIA device) a year ago, and had very good success with it. Nearly flawless operation. When the store that I bought that at had a good deal on a PocketPC device, the owner contacted me ...
After receiving poor customer service from Verizon Wireless, we made the mistake of changing to T-Mobile. After about a yearrvice, I went to the mall location to pay our bill. When I handed my check for the bill, I was told that we have 2 account numbers, and that I had to pay for each account ...
I bought my cell phone about 6 months ago and I have been losing service. I have pre paid and I had called the information line for T Mobile and they said they could trade my phone in for a new one. So I went to the store and told them what he said. The employee said it is not allowed to trade in ...