I bought my cell phone about 6 months ago and I have been losing service. I have pre paid and I had called the information line for T Mobile and they said they could trade my phone in for a new one. So I went to the store and told them what he said. The employee said it is not allowed to trade in ...
Letter sent to T-Mobile Please reference my sons account number, phone number xxx-xxx-xxxx. You will see that in July of this year we notified you that we had an error on our account. This was again discussed on several subsequent phone calls. You should see that our 14-year-old son's phone was ...
I write this report in the hopes that I can get some help here, or see what other options I have. For four months, I have been a customer of TMobile and let me tell you their service sucks! When I signed up with them, they said my credit wasn't good enough, even though I have a car loan and a job ...
After having terrible service from T-Mobile for almost 3 years, we decided to switch carriers. Since our service contract was up, I was amazed that they billed me for a $200 disconnect fee. When I spoke to them about this, they said they would take care of it. Next thing I know they sent me to ...
In February I purchased two Samsung S105 phones. They were running a campaign that there was a $50 rebate per phone. I sent in all documentation: bar code from boxes, copy of service agreement and rebate form. T-Mobile claims they have no record of the rebate request. They did the same thing to my ...
We've discovered a little text messaging issue recently. T-Mobile offers you 50 free text messages a month with your service plan. The way they count these messages is this: 1) If you receive a message it counts. 2) If you send a message it counts. 3) If your outgoing message never makes it through ...