Site: tmobile.com
Found 434 reviews / complaints
Page 58

T-Mobile
No Coverage at Home, Cancellation Window Lapsed Awaiting Tech Callback

The original sales contract with T-Mobile was in April. I was told the area where I reside has complete cell coverage. I discovered I had no coverage where I reside, in fact had to drive over a mile away from the residence to have cell service. I contacted T-Mobile customer service within the first ...

T-Mobile
Defective Sidekick Slide Replaced Twice, Different Model Exchange Refused

I purchased a sidekick slide for my daughter as a gift. I upgraded my plan so she could have internet access with her sidekick. After a couple of month the phone would not work correctly and I contacted tmobile who sent out a replacement phone. The replacement phone did not work properly either and ...

T-Mobile
Eighteen Dollar Upgrade Fee Charged on Daughter's New Phone

My daughter just upgraded her phone because hers was old and wasn't working well anymore. After buying the phone she also had to pay an $18 "Upgrade Fee". What the heck is that? Why do I have to pay to upgrade? When I go to the grocery store I don't have the cashier charging me a 6% ...

T-Mobile
Refund Check of $76 Still Not Sent After Phones Returned

I purchased 2 cell phones from a T-Mobile Solution stand in the mall in my area and returned them in a timely fashion according to the receipt I was given. The T-Mobile Solution stand in the mall refunded their end of the bargain to my credit card, but the company has yet to refund my $76.00 check ...

Voice Stream Or T-Mobile
Hey idiot of course you have roaming on your cell phone would we lie

Hey people, Do not fall for the ol' "sure you have roaming on your phone" garbage. Do not ever get a cell phone from these people. The customer service sucks the big one. The 1-800-We-stickyu should be their number. I had a cell phone from these pigs for 6 years and the pigs did me wrong. ...

T-Mobile
Bill Jumped From $75 to $700, New Plan Refused for Overages

The last two months I was on my cell phone more than usual. I had no idea how much I was going over in minutes, but not only that, I had no idea what a hey day Tmobile was having charging me left and right for everything. Suddenly my bill went from the average monthly of $75 to $700. So I called ...