Site: tmobile.com
Found 434 reviews / complaints
Page 59

T-Mobile
Prepaid Daughter's Phone Could Not Be Moved to Family Plan Despite Promises

My family has been using T-mobile for almost 2 years now. After the first year, we were able to add another line to our plan, but we had to place one of our daughters on a pre-paid flex plan with them under the promise that we'd be able to convert her sim/phone to our plan after 6 months. ...

T-Mobile
Password Changed Six Times in a Week, Phones Ordered Fraudulently on Account

Tmobile is the only phone company i have been with that i have had to change my password 6 times in 1 week, because they are letting people calling in and ordering phones. Right now they have accumulated over 800 dollars in fees on my account and they even changede my address to a houseon tx one. I ...

T-Mobile
Payment Plan Demands $700 Within One Month After Hardship

I have been a faithful customer to T-mobile for around 2 years (give/take a few months) and have never had service interruption longer than a few minutes once or twice. If there was a month I was late or had to make payments a few days later than they were due I would set up a date with T-mobile. ...

T-Mobile
Rebate Denied for Wrong IMEI Copied Straight From Phone Box

My daughter went to Ohio to work for the summer. She bought Tmobile phones so we could keep in contact. I'm unable to work been waiting on disability. We have no income coming in now. Tmobile told her she had a rebate of fifty dollars on each phone. She applied, we cut the information right off the ...

T-Mobile
Possible $3500 Overpayment, Refund Authorized But Still Not Received

Either I overpaid TMobile by over $3500 or they took the wrong amount for my phone bill out of my account. At any rate, I reported it Aug 3, they still have not given me my money back. They finally authorized a refund on the 7th, what took them 4 days? It is now the 11th of Aug and still no money. ...

T-mobile MyFavs
T-mobile myFavs rip off ver charging account and charging you for talking to your Favs Austin

I have a blackberry pearl phone. I received extremely high cell phone bills for 3 months straight, I looked online to see what my talkative issue was and i was being charged for talking to myFavs. With T-mobile myFavs you are allowed to enter 5 numbers you talk to most into your Fav's you are then ...