Site: tmobile.com
Found 396 reviews / complaints
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Tmobile
I am being charged for 2 mobnths of service for a product I NEVER USED and RETURNED TO Tmobile

Miscellaneous Jilzy67 0

I purchased an air card 5/16/08. I was told that if I "wanted to return the product " I "should open the box and use the return label and include a letter of buyer's remorse". And, that I "would not incur any fees" by doing this. I went outta town 5/24/08-6/1/08 and ...

T-Mobile
Kills good customers

Shops, Products, Services Sass 0

I moved 5 miles away from origanl subsription to phone usage. I was told all was good. Since my move in Sept.'07 my phone will not work in my home. They have exchanged 12 phones saying that was the problem. I am a stroke and heart patient and needed the service. After repeated calls I was told they ...

T-Mobile
Cancelling my phone service

Shops, Products, Services Deedee15 0

Is there anything called excessive roaming for a service that claims to provide free roaming? I have been a customer of T-mobile for the past 4 years and I called for a service question only to be told by the customer service representative that T-mobile is planning to cancel my service due to ...

T-Mobile
Stolen T-Mobile phone nightmare

Electronics and household app. S.87 0

Last summer when my son went to middle school, we decided to add a line to our family plan and give him a phone for emergencies. On May 19th we could not find his phone and we suspected the worse. Someone got into his bag in school and stole it. After I called the phone I got music, which ...

T-Mobile
Lost t-mobile phone. Double incursion of 1k bills? How is that possible?

Electronics and household app. Xay 0

Like everyone else, I've been extremely ripped by T-Mobile. With a lost cell phone, on a family plan, we incurred $1200 of charges! After fighting for a month, we couldn't do anything and so ended up paying the whole 1200. Now, after I had called to suspend the account, after thirty days, with no ...

T-Mobile
Blackberry Pearl

Electronics and household app. Margarita Garcia 0

I purchased a blackberry pearl phone in May and became a new customer of T-mobile. About 3 mths later the lights on the key pad went out, so I was sent a new phone. When I got the new phone the software was different. This made it difficult to type because the keys would not type the letter I ...

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