T-mobile withdrew more than the one authorized payment, resulting in 224$ in overdraft fees and are reluctant to pay them back. They had no problem taking more than one payment and holding additional fees yet it seems like refunding their error is a sore spot in their pocketbooks. You can bet that ...
My fiance and I purchased a phone from tmobile. Upon receiving the phone we noticed that the phone was not working properly. While waiting for the exchange to arrive our original phone began to work properly. We of course returned the replacement phone that was sent to us. I gave 4 different ...
I've been trying to get my tmobile text messaging turned off for months to no avail. Finally today (7-16-08) I called in to question the tmobile staff about a $120 text messaging overage charge and found out that they are able to shut off text messaging. Also much to my surprise there was no fee ...
Summary: T-Mobile reps did not tell me Yahoo Messenger was charged as a text message. They told me I had unlimited email, internet browsing. On my home computer, you have to log onto the internet to get onto Yahoo Messenger. So I thought logging through the icon was also unlimited internet. They ...
My son has a sidekick and his backlight went out. I called the customer service line and informed them of what was going on with his phone. They guided me through several steps to check for water damage and none was found. I was then instructed to send phone in to company and a new one would be ...
I purchased an air card 5/16/08. I was told that if I "wanted to return the product " I "should open the box and use the return label and include a letter of buyer's remorse". And, that I "would not incur any fees" by doing this. I went outta town 5/24/08-6/1/08 and ...