Site: tmobile.com
Found 434 reviews / complaints
Page 60

T-Mobile
Charged Full Month and $200 Termination Fee After Switching Providers

I have been a customer with T-Mobile since 2003 and was on the month-to-month plan. When I moved, I could not receive service in my home. I had no land line, so decided to switch providers. I switched mid-July and was shocked to see they had charged my credit card for that full month plus extra ...

T-Mobile
Phone Peeling After One Month, Store and Care Refused Warranty Service

I bought a phone around a month and a half ago from the tmobile store on Beverly and Detroit. My phone started peeling off on the button pad, the store refused to take it back since it was over a month old. Tmobile customer care refused to take it back since I didn't have phone insurance (which ...

T-Mobile
Multiple Payments Withdrawn, $224 in Overdraft Fees Not Reimbursed

T-mobile withdrew more than the one authorized payment, resulting in 224$ in overdraft fees and are reluctant to pay them back. They had no problem taking more than one payment and holding additional fees yet it seems like refunding their error is a sore spot in their pocketbooks. You can bet that ...

T-Mobile
Past Due $380 Bill for Paid Phone, Supervisors Never Called Back

My fiance and I purchased a phone from tmobile. Upon receiving the phone we noticed that the phone was not working properly. While waiting for the exchange to arrive our original phone began to work properly. We of course returned the replacement phone that was sent to us. I gave 4 different ...

T-Mobile
Text Messaging Can Finally Be Turned Off With No Fee

I've been trying to get my tmobile text messaging turned off for months to no avail. Finally today (7-16-08) I called in to question the tmobile staff about a $120 text messaging overage charge and found out that they are able to shut off text messaging. Also much to my surprise there was no fee ...

T-Mobile
Yahoo Messenger Charged as Text Messages, $300 Overages and Withdrawn Offer

Summary: T-Mobile reps did not tell me Yahoo Messenger was charged as a text message. They told me I had unlimited email, internet browsing. On my home computer, you have to log onto the internet to get onto Yahoo Messenger. So I thought logging through the icon was also unlimited internet. They ...