I have had Tmobile since 2005 and have never seen such horrible customer service in my life. EVERY time I call - there is a 2 hour wait, which is time I dont have. I had to hear the same damn music and the message that they are the best in customer service from JD Powers and Associates. I have ...
I have tmobile service and bought an expensive phone which is the mytouch 4g that suppose to be the fastest phone around i called tmobile to inquire if i would have to change my data plan the representive stated well yes you will have to pay more for a particular data plan thats compatible for the ...
In April of I bought what was supposed to be the best smart phone service available. I was told my bill would never go beyond 69.00 a month! Wrong! When I happened to be going through my bills I noticed that they were charging me for things that were ridiculous and unfair considering I had the all ...
Why is it that we as t mobile customers pay good money for poor service and defective devices all at the customers time and money. T mobile has sent me three of the same phones, each time leaving me with a defective device, knowing it defective but not recalling the device leaving me to suffer with ...
August I was eligible for an upgrade, provided I renew my contract with t-mobile. I was sent a Nokia Neuron phone which lost it's battery withing an hour, after been charged the whole night. T mobile allowed me to return the device and sent me a different phone, just without the features I was ...
I just got the billing from T-Mobile today and was shocked as I have been charged all the strange text messages which I did not open at those time. The custome service names Shirley T and Pang from T-Mobile explained to me that even I dont open the messages, I am still be charged. What I think that ...