TMOBILE has the WORST customer service I have ever encountered. What is even more disturbing is that it offers the customer the ability to use the web to make payments, etc., but have you noticed? There is no "email us" option available. How does that happen in the 21st century??? ...
After 4 bad phones we finally get T mobile to cancel my wife's account, then these deceitful people, extend my contract by 45days using the excuse that my line had been an upgrade on the terminated line. Seems they want to get their DOLLARS one way or another, I cant wait to be free of this ...
These unknown persons allowed someone to change my rate plan, add other services. This caused my monthly bill to fluctuate. This caused my service to be disconnected. Customer service representatives were contacted several times. They were informed of the fraud taking place and did nothing to ...
No phone service in Lake and Sumter County Florida and it was reported to company and they have no alternative's to situation and say that is well within their contract. Reported dropped calls and no calls for over a year. T Mobile is supposed to have the best customer service of any of the cell ...
In February of this year I moved to a new state for my job. I needed to change phone numbers gladly paid the 15.00 to do this. Now for the last month I have been getting harassing and threatening calls from a group of scam artists (I googled the number the called from and found out they run a scam ...
I have been a customer for 3 1/2 years. I did an extended contract for a free phone upgrade. The new phone had all kinds of issues starting the day I received it. After about a month of going back and forth with their customer service and technical support they sent me another phone and 5 days ...