Site: tmobile.com
Found 396 reviews / complaints
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Tmobile
Roping new contracts and horrible customer service/follow up - poor supervisors/mgrs

Shops, Products, Services Millie45 0

TMOBILE has the WORST customer service I have ever encountered. What is even more disturbing is that it offers the cusotmer the ability to use the web to make payments, etc., but have you noticed? There is no "email us" option available. How does that happen in the 21st century??? ...

T Mobile
Double takin jiva

Electronics and household app. I Know How You Feel1 0

After 4 bad phones we finally get T mobile to cancel my wifes account, then these decitfull people, extend my contract by 45days using the excuse that my line had been an upgrade on the terminated line. Seems they want to get their DOLLARS one way or another, I cant wait to be free of this horrible ...

T-Mobile
Gave out account information to family member

Shops, Products, Services KNS75 0

These unknown persons allowed someone to change my rate plan, add other services. This caused my monthly bill to flucuate. This caused my service to be disconnected. Customer service representatives were contacted several times. They were informed of the fraud taking place and did nothing to remedy ...

T Mobile
No phone service in Lake and Sumter County

Electronics and household app. janiehoho 0

No phone service in Lake and Sumter County Florida and it was reported to company and they have no alternative's to situation and say that is well within their contract. Reported dropped calls and no calls for over a year. T Mobile is supposed to have the best customer service of any of the cell ...

T-mobile
Ripoff charges to change phone number second time

Electronics and household app. hicks1 0

In February of this year I moved to a new state for my job. I needed to change phone numbers gladly paid the 15.00 to do this. Now for the last month I have been getting harrasing and threatening calls from a group of scam artists (I googled the number the called from and found out they run a scam ...

T - Mobile
T-Moble has rotten customer service policies

Electronics and household app. Tony744 0

I have been a customer for 3 1/2 years. I did an extented contract for a free phone upgrade. The new phone had all kinds of issues starting the day I received it. After about a month of going back and forth with their customer service and technical support the sent me another phone and 5 days later ...

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