I have had time warner cable for less than a year, and twice my cable has gone out for the day. Both times this has happen on Mon. Night football, Angles playoffs, and Pres. Debates. The lack of service is one thing, but the lack of communication and lack of answers they provide are insulting. ...
Time Warner seems to think that by using their telephone operators the Supervisors and CEO's can hide behind them, only to have the clients not getting great service and yet take our money. I am tired of getting disconnected from my internet sessions and not getting my TV working properly there for ...
I got activated with the National Guard and sent overseas and these scum ignored my call to cancel service - said they'd shut it off, but kept charging me. Illegal as per the Soldier & Sailor's Relief Act. Had to get a base lawyer involved, after NONE of their personnel were willing to help. ...
Since I was unable to contact the company via internet unless making a payment I was forced to sit on hold for 25 minutes and then told in addition since my husband was the primary on the account I was unable to discuss it with them unless I had his Drivers license #. I verified the CDL# except the ...
Timewarner Cable is takes benefit of clients who remove support by getting phony costs. I recently disconnected and viewed whilst the technology got away all their gear. You know what? I get charged $50 for "gear modification". Their customer support representative stated it was to get a ...
We were solicited by Warner Cable to transfer our telephone service from SBC. We have a Brinks Alarm System which communicates through the telephone. The Brinks Alarm signs are conspicuously posted in the front yard and in the windows. We were assured by Warner Cable installers that will connect ...