We were solicited by Warner Cable to transfer our telephone service from SBC. We have a Brinks Alarm System which communicates through the telephone. The Brinks Alarm signs are conspicuously posted in the front yard and in the windows. We were assured by Warner Cable installers that will connect ...
Here is a log of the events that have transpired in the past week with Time Warner Cable Company in Southern California, my neighbor, and myself. On June 21 I turned 28. I decided for a birthday gift I would purchase a TiVO Series 3 DVR with HD. I thought how I will be able to use this when we get ...
The service is unpredictable, the quality of service is poor and right now my phone is not working and at 3pm each day channels 2-9 blank out. The internet service is another headache. When I asked for a refund for days service was not available they offered me $4.95, this company is a joke - and ...
I canNOT believe it. They are still doing it! I have not had internet service with this joke of a company in over a year & there it is... Charges for internet service i did not ask for nor receive, posted on my bill for the past 3 months. My bill posted online by TWC looks as though a hacker or ...
Time Warner bundle service has been a nightmare for me since January 19. I haven't had all three services running since I started. I just found out that they tied the phone service into my renters AT&T service. I have had 7 house calls and have spent over 30 hours on their phone with them. Now ...
I can truly relate to the previous complaints on Time Warner customer service! Last Wednesday, 4/16 I called because my internet stopped working. They ran diagnostics and found that I had to have a service appointment. Of course, the earliest possible date is Monday, 4/21/08. Someone called me ...