I received a promotional offer in the mail through Time Warner Cable. It offered three services and one bill. This includes Digital Cable, High Speed Online & Digital Phone. I called & requested installation. The new customer representative was able to get an appointment scheduled for the ...
I started having trouble with signal drop-offs on May 20th. Started having to reset the modem every 15 minutes. Called Time Warner customer service, and the B.S. Began. I was given ticket # 46783895, and transferred to a different representative. The second rep told me the ticket # was bogus and ...
When Comcast was running things, My cable internet bill was a consistent $58 a month, every month. The payment was due on the 21st of everymonth. I paid my bill of $58 every month on the 19th. Now that TWC is in charge, my payment amount and billing dates fluctuate. I have been billed as often as 3 ...
On Monday September 25 my Time Warner Cable service (internet, TV, Phone) went complete out at approximately 10:00 AM in the morning. Upon calling the "Service Center" (which was located in Canada while I am in a suburb of Houston, TX) reported through "lip service" how it would ...
On 9/26 I contacted Time Warner Cable to discuss what they are offering former Adelphia customers for Internet and Cable TV services. From this call I have two complaints 1) Regarding Cable TV pricing. During the convesation with TWC representative Mandy I was given TWC pricing. I indicated that ...
I recently bought the panasonic TX-42px60U HDTV. My cable tv provider is Time-Warner. The cable box I rent from Time-Warner is a Scientific Atlanta Explorer 8300 HD. This is all new equipment. I was disappointed to find that the hdmi connection did not work reliably. That means the high def picture ...