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Site: timewarnercable.com
Found 83 reviews / complaints
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Time Warner Cable
Horrible Service

The technicians are great! But customer service is horrible. They don't know what they are talking about, one says one thing and another says something different. The billing department can't make up their mind if they bill ahead or for the past month. I was charged twice for the month of November ...

Time Warner Cable - No Show and Thirty Tries Later Gets it Right
Jeffrey L. Bewkes Andy Pinkins, Annette Rosas, and Time Warner Cable Makes Mistake after Mistake after Mistake on a Simple Cable Intall

This is my first complaint on rip-off, but I feel I would be doing a disservice by not warning others about my experience. My Goal: Get Cable Installed on 3 TV's in My Office It's a simple request. I shopped around and found that my building can only get Time Warner. Nothing else. So I found a deal ...