I have had time warner cable for less than a year, and twice my cable has gone out for the day. Both times this has happen on Mon. Night football, Angles playoffs, and Pres. Debates. The lack of service is one thing, but the lack of communication and lack of answers they provide are insulting. After being on hold for 25min. I drove down to the orange county office while still on hold and know one has any answers for me. The customer service is horrible. I was told a supervisor would contact me but no one ever called to let me know what was wrong with the service in my area.
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