Usacomplaints.com » Telecommunications » Complaint / Review: Securus - Number blocked after paying, then 116 minutes on hold. #847551

Complaint / Review
Securus
Number blocked after paying, then 116 minutes on hold

Securus told me that I could not receive calls from Ottawa County Jail in Ohio unless I paid them. I did. I subscribed to "ConsCall Home" for their service and it worked only one time because Securus blocked my phone. Securus is a monopoly plus when I called them to find out why they had blocked me after I paid them, they had me on hold for 116 minutes. When they finally did talk to me, I was given totally different answers than when I paid them for their services. Securus told me outright that Millicorp/ConsCallHome company was illegitimate, fraudulent, a scam and that this company has done this for a long time. I cancelled Securus but they still have my phone number as "unblocked" if I pay them $4.95 connection fee plus $0.89 per minute. I have unlimited long distance and it seems that Securus is the scammer, and monopolizer.


Offender: Securus

Country: USA   State: Michigan
Site:

Category: Telecommunications

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