Booked a room at Comfort Inn in daphne AL thru these people. Hotel was fine. Trying to get a reciept from these Hotelsone is a nightmare. The auto phone system is ridiculous. They barely speak english and act like they couldnt care less. All I want is areceipt. Hotel couldnt give me one and I still ...
I have tried to contact this company to seek reimbursement of the above amount after I changed a booking with the knowledge and agreement of a HotelsOne representative. No assistance is given, emails I send are answered saying the message I have sent is blank. Requests for a fax number in the ...
I booked 2 rooms at a Super8 Motel in Missouri. I received 4 reservations and my account was charged 4 times. Called Customer Service and after 45 minutes was told they would cancel 2 of the reservations and a credit to my account would occur in 24 hours. Still waiting ...
Booked a condo for $160 one night for one night with hotelsone.com then was called by the property owners for an additional $75 "cleaning fee" tried to cancel but there is a one night fee for cancellation. I had to search the website but there it was under three tabs at the bottom of a ...
99% of calendars start with Sunday, but not theirs. If you planned to check out on Monday and by habit click the space where Monday usually is, you just paid an extra day as their calendar has Tuesday in that spot. Normally this wouldn't be an issue as after giving them your credit card info you ...
I was in a hurry to book a room for my daughter and her family. I accidently put in the wrong date and submitted. It was my fault but there was no way to correct the mistake. I lost $79.08. I wasn't requesting a refund, just a change of dates. ...