I made a reservation for a room and had to cancel the same day i made it. I have called customer service and have been told that it has been credited back to my card, but it has not, they charged me another 1. Oo. Seriously people can check statement every 10 minutes. I would strongly suggest ...
A booked a room and received to booking numbers, assuming they would resolve the issue i attempted to make an upgrade! I emailed customer service to explain my situation, they replied suggesting i resolve my problem using "manage your booking" only manage your booking does not allow me to ...
A booked a room and received to booking numbers, assuming they would resolve the issue i attempted to make an upgrade! I emailed customer service to explain my situation, they replied suggesting i resolve my problem using "manage your booking" only manage your booking does not allow me to ...
We made a reservation online through hotelsone.com on 1/31 for a one night stay in Lynchburg on 2/6. On 2/4 at 7 pm., we learned of the death of a close friend that will prevent us from leaving for out trip this week. When I called hotelsone.com on 2/4 at 7:15pm, the agent told me that she could ...
We made a reservation online through hotelsone.com on 1/31 for a one night stay in Lynchburg on 2/6. On 2/4 at 7 pm., we learned of the death of a close friend that will prevent us from leaving for out trip this week. When I called hotelsone.com on 2/4 at 7:15pm, the agent told me that she could ...
We were booking a Park and fly room in Detroit at the Springhill Marriot. An hour or so after booking we discoverd that the booking did not include parking. Through the booking process something happened and a room with no parking was booked. My wife called HOTELSONE, she was treated very rudely ...