I've had DirecTV for 9 months. I signed up for the $29.99 a month package, and from day 1 they've been charging me $69.99 a month. Somehow the movie channel package, Playboy and Game Lounge have all become recurring bills, for a total of $180.00 extra on my bill. For three months they have cut my ...
My wife and I signed up for DirecTV online at their website. We purchased the receivers and paid $319.00 for them. As far as we knew, we owned them, as there was nothing on the site that said otherwise. We received our first bill on 6/9/08, and there were charges for "leased" equipment. I ...
My experience with DirectTV began when 2 salespersons came to my home to sell subscriptions to the service, with a claim that DirectTV was voted #1 in customer service, and showing me a graph that "proved" it. I care about good customer service and signed up. Later I realized that the ...
I changed over from Dish Network to DirecTV in April, which was my first biggest mistake. Sorry, Dish Network, I'll be back when my contract with DirecTV expires. From the day of installation I was lied to. I was supposed to receive an HD DVR receiver and one plain receiver, and after all was ...
I had been with DirecTV for eight (8) years when, last summer, our dish on the roof was damaged, so I called DirecTV to cancel our service. They convinced me to place my service in suspend mode for up to one year which I agreed to. In Feb I received a bill from DirecTV for $80 for service which ...
Directv ran an offer of a free portable dvd player just for signing up: send in your first statement and they would mail you a dvd player... We did exactly that, and guess what? Every time we asked, they said they were working on it, or it was on the way, or the offer was never theirs but came from ...