My receiver crashed, and they wanted to charge me for a new one. I said no, let me cancel my service since my contract had expired. The customer retention person told me that she could send me a receiver without charge and with no new agreement. She also said I could bundle with Embarq. When I ...
I've moved and wanted to take my DirecTV disc with me and upgrade to HD at the same time. Big mistake. You can't do both online at the same time, so I made an online upgrade and called in to change my address. I called back twice before the first installation to verify that the address change came ...
I signed up with DirecTV in July. In September my bills started charging me for the 90 promotional movie channels that I had. I called to pay my bill, and it was elevated with the cost of the movie channels. I had a 3.99 charge on the bill for an Access magazine. I requested that it not be sent to ...
DirecTV has begun a practice that allows them to go into your checking account or charge your credit card for outstanding balances, cancellation fees, equipment, or even pay-per-view orders, unauthorized charges. This is without your consent or permission, even without a bill. I received my bank ...
As of 06/22/08: Has anyone ever had pay-per-view charges for movies you didn't order? Someone, I don't know how, called in to DirecTV every day for 2 months and placed orders for pay-per-view adult movies, running up charges of over $1000.00. (DirecTV says it was my phone number that was used to ...
Do not ever get service with Directv. In June I ordered service from them on a 12 month contract. Last March when I moved, I had them transfer the service to my new house. When they came out to install it, they told me it was not a contract extension. They lied. We canceled our service last month ...