After moving on April 3, I failed to reconnect my phone line. After two movies I could no longer order with my remote. My June bill was for $82.87. I reconnected the phone line. I figured I would get a charge for the two movies. In 14 years I have never been late, so I figured I would get a credit ...
I want to share an important lesson I learned from my bad experience with Direct TV. First off, I have the same story as others: my Directv box quit working, my screen told me to call Directv, a lady on the phone sent someone out to fix the box, and all was good until I went to cancel and they ...
In Feb. I switched from Direct TV to Comcast. I paid my last bill and shipped all the equipment out by FedEx overnight service. In Mar. DTV charged me $118.26. I called DTV customer service, and a guy said, "We made a mistake. We found the remote controls (they were packed in the same boxes ...
I am totally appalled by the complete incompetence of Direct TV's customer service. On June 23, their sales representative told me I could get 5 HD/DVR boxes and Premier by paying for the first HD/DVR box and renting the other four for $4.99 a month. I repeated the order and how much the total ...
Good old DTV! I have read a lot of the horrors of DTV and am going through the same nightmare! I recently became a DTV sucker. The monthly charge was supposed to be 39.99 a month. My first bill was 75.00. Yes, they gave me the runaround. I was also supposed to get a $50.00 Visa gift card. What ...
I recently moved and used Direct TV's moving service. The techs came out and, after testing, told me there was no way they could get service to my house because of the neighbor's tree. They said that I would be able to cancel with no cancellation fee. I called in and spent 1 hour on the phone and ...