I tried to get Direct TV for a year for my mom for her birthday. I scheduled to have it installed on her birthday. I made all the arrangements 3 weeks in advance. We waited and no one showed up. I called and they said there was some sort of fraud protection on the account. No one ever called me. I spent hours on the phone trying to get it straightened out.
When they finally came on a new delivery date, they switched out the contract terms and when my mom tried to call about it, they hung up on her!
Direct TV has horrible customer service!!!
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